We are happy to announce that we have further extended our standards-based alarm receiving capabilities by adding support for the delivery of alerts using common REST web commands.
We call this our HTTP Alarm-Receiver. This new service can receive alerts from a variety of systems that can send JSON data. What is JSON? “It’s an open standard file format and data interchange format that uses human-readable text to store and transmit data objects”*
It's very easy to understand even if you are not familiar with code—in the example below you can see how a simple JSON message can be used to trigger a Door Forced alarm in SureView. including the exact Latitude and Longitude of the alarm location and the unique SureView system identifier.
"text": "Door Forced - Front Entrance",
The majority of new SaaS and cloud-based services use JSON transmitted over the web (the HTTP bit) to exchange data between systems. Using this common, open, file format we can receive alarms into SureView.
Administrators are given a unique code for either an individual alarm or for all alarms from a system so that SureView can immediately identify the workflows to associate with the event, e.g. what area to assign it to, what priority, what action plans, etc.
We recently used this new alarm receiver to receive alerts generated from a BOLO (Be-On-The-Lookout) system. When an event was identified, this customer simply used a commonly used automation system called "Microsoft Power Automate" to send the notifications to SureView. No development or code was required, it was just a matter of adding a new alarm in SureView, then adding the unique alarm code into Power Automate.
In combination with our SMTP receiver, this new alarm-receiver provides out-of-the box functionality to receive alarms and alerts from almost any system. If you would like more information about this or other capabilities in SureView please contact us, and select ‘Talk to an Engineer’.