Recently, James Moore, Editor of IFSEC Global sat down with Sean Garcia, our Director, Enterprise Command Centers at SureView Systems, to find out more about why we've developed our hosted...

Subscribers can now rethink and adapt their operations, delivering immediate results.

Scalability is the property of a system to handle a growing amount of work by adding resources to the system.

In any team there are individuals with specific tasks—wide receiver, goalie, catcher, and so on. The same can apply to your security team. If your organization is large or covers several...

Security Response Software Evolved

Not all security events are dramatic or large scale. Let’s take something as simple as an elevator entrapment. Usually, all that happens is that an operator calls someone to fix the...

Each business will focus on the unique needs of its market and customers

One of the biggest challenges in any SOC is deciphering what constitutes an emergency or threat. Centers can quickly become overwhelmed with incoming calls, alarms, doors ajar, lost...

When a failure occurs, modern IT systems often have a "failover" feature that provides the capability to switch over to another set of servers so that users can continue to use the...

Alarm and event traffic can come from a range of different sources, from devices and system alerts, to tips from employees or the public, or requests for service (i.e. security escort late...