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NEXT-GEN PSIM Top 10: #1- Deploy Immediately Through SaaS
By Simon Morgan on June 24, 2022

In uncertain times, it’s difficult for security leaders to embark on a large project to overhaul their operations. Delivering Software-as-a-Service is quick and eliminates many of the...

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Feature Spotlight: Opening a Zendesk Ticket Straight from a SureView Event in Response
By Simon Morgan on June 21, 2022

Many organizations, including ours, rely on Zendesk as a customer support and ticket management platform. All customer communication, i.e. questions, problems, and issues are tracked...

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Top 10 Things Leading Command Centers Expect Today
By Simon Morgan on June 16, 2022

Command center leaders are demanding their PSIM (Physical Security Information Management) systems be more agile, resilient, feature-rich, and capable of providing immediate solutions, in...

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Feature Spotlight: Quick Raise in Cases
By Simon Morgan on June 14, 2022

You asked for it, we’ve done it! The ‘Quick Raise’ functionality in our newly added investigations platform, Cases, is now even quicker, more responsive, and more easily accessible to all...

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Native Integrations
By Simon Morgan on June 7, 2022

Native integrations utilize the published API (Application Programming Interface) or SDK (Software Development Kit) of the manufacturer to develop integration between 2 systems. These...

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Standards-Based Integrations
By Simon Morgan on June 1, 2022

There are two types of integrations, standards-based integrations, which utilize common industry protocols and standards to connect systems, and Native Integrations, which are custom-built....

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Scoping Your Integration Project
By Simon Morgan on May 23, 2022

With minimum requirements in mind, security technology teams can begin to develop the scope of an integration project. The scope is important to ensure that operations, security technology,...

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Notifying Slack of a SureView Event: Cases
By Simon Morgan on May 18, 2022

Many organizations, including ours, rely on Slack as a primary platform for real-time communication. The ability to receive notifications that require immediate attention or input, connects...

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Checklist Before You Start Your Next Integration Project
By Simon Morgan on May 16, 2022

Before your security technology team embarks on their next integration project, it's important to determine the types of alarms that operations teams need to respond to. Today's systems and...

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Notifying Slack of a SureView Event: Response
By Simon Morgan on May 12, 2022

Many organizations, including ours, rely on Slack as a primary platform for real-time communication. The ability to receive notifications throughout the day that require immediate attention...

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