When a failure occurs, modern IT systems often have a "failover" feature that provides the capability to switch over to another set of servers so that users can continue to use the...

Alarm and event traffic can come from a range of different sources, from devices and system alerts, to tips from employees or the public, or requests for service (i.e. security escort late...

Being able to quickly adapt to changing circumstances is a key characteristic of any command center operation. Although there is often lots of repetitiveness, the ability for the team to be...

With hot failover systems, the need for backups is often considered to be less important, as data is replicated to multiple locations. However, having a robust backup procedure in place is...

The concept of Federation is typically used in Global deployments. Essentially, it means the interconnection of two or more geographically separate data centers. The easiest way to...

Standardizing response is fundamental to building any effective security operation. This means developing a consistent set of policies, procedures, maps, data about the facilities, and so...

There are currently unprecedented changes in security operations—the nature of the threats, the systems that need to be integrated, the compliance rules that need to be followed, the list...

Expansion is a common way that organizations change. This might mean expanding offices, adding buildings, growing into new regions and markets, or merging or acquiring a new company. Though...

In a crisis your response software needs to be easy to use Not surprisingly when we talk to security executives about what happens in crisis situations they describe a picture where the...

Operators in today’s command centers have a challenging job. As always, their primary task is to coordinate the response to security events but now, they also need to become experts in...