Every Area you monitor is unique. Some may be closed during irregular hours, while others remain open throughout the night, with traffic at regular intervals. Keeping your team up-to-date...

In the real world, security events aren’t considerate enough to present themselves one at a time. Your operators need to be prepared for the worst at any given moment, and this can often...

As your command center continues to grow, so too will its need for personnel. And when new team members are hired, you shouldn’t be bottlenecked by having to reach out to your PSIM provider...

When your operators need to get in touch with site staff to inform them of a high-risk incident, every moment counts—even the ones spent digging for contact information. With SureView Ops,...

Alarms aside, your security operation center should produce a great deal of data on a daily basis. This includes employee break times, the arrival and departure of high level assets, and...

When serious incidents occur your team needs to be able to work together effectively in order to provide a comprehensive and collaborative security response. This could mean providing...

It’s important to make it as convenient as possible for people to send security reports to your SOC.

If your team has ever found themselves searching for a spreadsheet to coordinate their security response, critical moments are already being lost. SureView’s Action Plans transform a flat...

We know that not all security incidents can be captured with physical alarms such as Door Points or Camera Analytics.

Recently, James Moore, Editor of IFSEC Global sat down with Sean Garcia, our Director, Enterprise Command Centers at SureView Systems, to find out more about why we've developed our hosted...